Wisterias CMS – Cookie Policy

1. Introduction to Cookies

At Wisterias Care Software LTD we use cookies and similar technologies to make your experience on our website and platform smoother and more personalised.
Cookies are small files that websites save on your device to remember your preferences, improve your journey, and help us deliver relevant content.
We believe in transparency, so here’s a simple guide explaining how we use cookies and what choices you have.

2. Why We Use Cookies

Cookies help us:

• Recognise you when you visit our site

• Remember your preferences and settings

• Improve the way our platform works for you

• Understand how people interact with our site so we can keep making it better

• Deliver relevant content and offers

When you first visit our website, you’ll see a cookie banner that allows you to make a choice about the types of cookies you accept.
By continuing to use our site, or by selecting cookie preferences, you agree to our use of cookies as outlined in this policy.
If you don’t agree, you should adjust your browser settings, manage your preferences through the banner, or stop using our site.

3. Legal Basis for Using Cookies

We use cookies in line with applicable data protection and privacy laws:

• Essential cookies are used based on our legitimate interests in ensuring the website functions correctly.

• All other cookies (like analytics, performance, or advertising cookies) are used only with your explicit consent, which you can give or withdraw at any time.

4. What Types of Cookies We Use

We use different categories of cookies to improve your experience:

4.1 Essential Cookies

These are crucial for running our website. They allow you to log in, navigate pages, and access secure areas.

4.2 Performance and Analytics Cookies

These help us understand how visitors use our site, such as which pages are most popular, so we can improve the experience.

4.3 Functionality Cookies

These remember your choices, like language or region, and provide enhanced features.

4.4 Advertising and Targeting Cookies

These cookies track your browsing habits to show you content or adverts more relevant to your interests.
(We do not use these cookies without your permission.)

4.5 Third-Party Cookies

Some services we use (like analytics tools) may place their own cookies on your device. While we use these tools to improve our services, we do not control the operation of these cookies directly. Each third party has its own privacy and cookie policy.

5. Specific Cookies We May Use

Note: Third-party services (like Google or Facebook) may have their own cookie policies. You can visit their websites for details on how they use cookies.

6. Cookie Duration

Cookies may be stored on your device either for the duration of your browsing session or for a longer period:

• Session cookies are deleted once you close your browser.

• Persistent cookies remain until they expire or are manually deleted, often ranging from a few days to two years depending on the cookie and provider.

7. Managing Cookies

You can control how cookies are used by adjusting your browser settings.
Options typically include:

• Accept all cookies

• Block all cookies

• Delete cookies after each session

• Receive alerts before a cookie is placed

You can also manage or change your cookie preferences at any time via the Cookie Settings link on our website.

Please be aware:
Blocking or disabling certain cookies may impact the functionality and user experience of our site.

You can also control how ads are personalised across platforms such as:

• Google Ads Settings

• Facebook Ad Preferences

• LinkedIn Ad Settings

For more general information on cookies, visit www.allaboutcookies.org or www.youronlinechoices.com.

8. Your Rights

As a user, you have the right to:

• Withdraw or update your cookie consent at any time

• Request access to any personal data processed through cookies

• Object to certain processing activities related to non-essential cookies

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are being violated

9. Updates to Our Cookie Policy

We may occasionally update this policy to reflect changes in law, technology, or our services.
Significant updates will be clearly communicated through our website.
We encourage you to review this page regularly to stay informed about how we use cookies.

10. Want to Know More?

If you have any questions about how we use cookies, feel free to contact us:

Wisterias Care Software Ltd
International House, 61 Mosley Street, Manchester, England, M2 3HZ
📧 info@wisterias.co.uk