Delivering Truly Person-Centred Care with Wisterias CMS

At Wisterias CMS, we know that behind every care plan is a real person — with real hopes, preferences, and needs. That’s why our care management system is built from the ground up around person-centred care.

In care services today, being person-centred isn’t just a CQC requirement — it’s a moral responsibility. But with traditional systems, supporting people as individuals often gets lost under mountains of paperwork, outdated information, or disconnected team communication.

Wisterias changes that.

Our CMS (Care Management System) gives carers real-time access to each service user’s care plans, risk assessments, medication needs and preferences. With a few taps, carers can view key details like:

• Medical conditions and allergies
• Important likes, dislikes, and routines
• Communication needs
• Family contacts
• Recent incidents or daily notes

This means care decisions are always based on today’s information — not last month’s outdated notes tucked away in a filing cabinet.

🔹 Carer Alerts instantly highlight critical updates such as allergy information or if they are at risk of falls, ensuring no vital information is missed.
🔹 ‘About Me’ Profiles make sure every service user is seen as a whole person, not just a diagnosis.
🔹 Real-time updates mean teams are always have access the latest care plans and risk assessments. In addition your able to see track visits that provides instant insights into visit statuses (scheduled, in-progress, completed, or missed) to ensure timely care delivery, medication rounds (including dosage confirmations and adherence alerts) to reduce errors, and completed tasks (documenting every interaction and intervention) for full accountability.

Imagine being able to adjust someone’s care delivery immediately because you know they had a fall last night — not hours later after the paper handover is ready.
That’s the power of Wisterias Care Management system.

Real-World Impact

Services using Wisterias CMS  have told us they’re seeing better resident engagement, fewer incidents, and even improved family satisfaction — all because care has become more responsive, informed, and truly personal.

“Before Wisterias CMS, we were often running behind,” says Gabriel F., care coordinator at Kinder Home Care Services.
“Now, it feels like we’re always one step ahead. The ‘About Me’ profiles help our staff connect more meaningfully with clients, and real-time alerts mean we can prevent small issues from becoming big ones.”

Let’s Deliver Care that Recognises the Individual

Wisterias CMS empowers your team to deliver better, more compassionate care — without adding to the workload.
It’s not just about compliance. It’s about creating an environment where service users are known, valued, and truly supported.

✅ Better informed carers
✅ Safer, personalised decisions
✅ Happier residents and families

Ready to transform how you deliver person-centred care?