Wisterias CMS: Incident Management
Data-driven care management for efficiency, better outcomes, and lasting transformation.
Why Choose Us
Transforming incident management with Wisterias CMS
Effortless Incident Logging
Quickly log incidents using a digital tool that categories events efficiently, ensuring key details are captured while simplifying the review and reporting process for improved oversight.
Trend Analysis & Reporting
Identify patterns in incidents over time, helping to prevent recurring issues and improve safeguarding.
Proactive Health Insights
Generate reports from care logs to identify trends. Managers can conduct audits to spot risks and intervene before issues escalate.
Proactive Responses, Better Results
- Improved Incident Response β Real-time logging and updates ensure swift action, reducing risks, enhancing safety, and preventing issues from escalating through immediate intervention and better communication.
- Enhanced Accountability β Detailed documentation with attachments ensures transparency, accuracy, and compliance, making it easier to track responsibilities, review incidents, and implement necessary improvements.
- Streamlined Case Management β Advanced search, filtering, and categorisation simplify tracking, retrieval, and reporting, reducing administrative burdens while ensuring incidents are managed efficiently and effectively.
- Better Overall Care Quality β Quick access to incident histories, clear documentation, and improved oversight lead to better-informed decisions, fostering a safer, more responsive, and well-managed care environment.
Whats Included
Seamless Incident Reporting and Management
Pin Incident Logs
Instantly pin incidents to managers or supervisors, ensuring they stay informed and take swift action, improving response times, accountability, and resolution efficiency for all reported incidents.
Live Dashboard Updates
Monitor real-time incident reports from the managerβs dashboard, ensuring critical information is always accessible, allowing for quick decision-making and immediate action on urgent cases as they arise.
Advanced Search & Filtering
Quickly locate incidents using filters for service users, types, and outcomes, streamlining case management, reporting for improved operational efficiency and compliance tracking.
Review, Edit & Add Information
Easily retrieve incident logs, review additional details, and update records with full administrative oversight, ensuring accurate documentation, compliance adherence, and comprehensive incident tracking for better case management.
Customisable Incident Categories
Define incident types based on your organisations reporting needs, allowing for precise tracking, better data analysis, and comprehensive record-keeping to support trend identification and risk management.
Unveiling our solution on the App Store and Google Play
Wisterias Care Management System was born from the challenges of working in the care sector during COVID-19.
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